The Value of Who
Lisa, Kaylie, and I went out for a family grocery run this evening. We go to the Kroger store nearest us. We started shopping there last year when the store just up the street from us closed. As we were leaving tonight, we both commented on how we don’t really...Listen for the Why
What’s my motivation? My wife taught me this one. She uses it a lot in business meetings, but it works just as well in lectures, one-to-ones, or any other situation where we are listening to someone else speak. The challenge is that most people will listen to...
Make Them Special
I’ve had a couple of instances in the last few of weeks reminding me of the importance of keeping the focus on the other person. The first was Shawne Duperon’s presentation at the Ann Arbor-Ypsilanti Regional Chamber’s lunch event,...