Five-Minute Rule, Part 2

by | Jan 11, 2012 | Blog

In the last post we talked about the little things businesses can do — things that take less than five minutes (sometimes even less than a minute) — which solidify their relationship with the customer. Essentially, they take that short amount of time to...

Five-Minute Rule, Part 1

by | Jan 6, 2012 | Blog

I’ve been meaning to write this post for a while now, but an article I read today regarding Best Buy’s uncertain future (at least in that author’s view) has me feeling motivated. I’ve written several times now about how good customer service is...

Retro Post: ‘Twas the Night Before Networking

by | Dec 19, 2011 | Blog

Thought this one might be fun to send out again. Originally from December 24, 2010. ‘Twas the night before networking And all through the town, The networkers were stirring All moving around They set out their toolkits Preparing for lunch When connections...

They’ve Got It Backward

by | Dec 7, 2011 | Blog

Doing what I do (teach people about good networking habits), I keep an eye on articles written about networking. This time of year I see a lot of articles about networking at holiday parties. I also see a lot of grouchiness about that concept. For some folks, they...

So That

by | Oct 7, 2011 | Blog

We’ve talked a lot in the past about what networking is and isn’t.We know it isn’t selling, or taking advantage of other people (without them knowing about it). The best definition I’d heard was networking is the process of developing...

The Lie of the Rugged Individualist

by | Aug 10, 2011 | Blog

Lone Wolf The Rugged Individualist, the Solo Artist, the Lone Wolf — they bring to mind images of romance and admiration. Self-made and not depending on anyone — sprung fully formed and armored from the brow of Zeus, as it were — they are...
Greg Peters
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